Privacy Policy

Introduction

Welcome to Aperture Ames's Privacy Policy. We are committed to protecting the confidentiality of our clients' personal information and booking data. This policy explains how we handle your information when you rent our studios, use our website, or interact with our booking system.

Information We Collect

We may collect and process:

• Client contact details and account information (e.g., name, email, phone number)
• Booking history and studios or services you have viewed
• Payment information for your bookings (processed via secure payment gateways)
• Session details such as date, time, and specific equipment rentals
• Technical data such as your IP address, browser type, and device information
• Website usage analytics collected through cookies
• Testimonials and client service feedback

How We Use Your Information

Your data enables us to:

• Process your studio bookings, manage payments, and confirm your session
• Provide personalized studio or add-on service recommendations
• Manage your booking details, including rescheduling and cancellations
• Improve our studios, services, and website functionality
• Send you booking confirmations, reminders, new service announcements, and promotions
• Offer dedicated client support and resolve inquiries
• Comply with legal and tax regulations in India

Data Security

We implement robust security measures including encrypted storage for client data, secure payment processing through trusted gateways, and restricted internal access to sensitive information. All client records and booking data are protected for confidentiality.

Data Sharing

Information is shared only with necessary service providers (e.g., payment processors, scheduling software, cloud hosting services) under strict confidentiality agreements. We never sell client data. Aggregated, anonymized booking data may be used for market research and service improvement.

Your Rights

As an Aperture Ames client, you can:

• Request access to your personal data and booking history
• Update your personal and payment information
• Opt-out of promotional marketing communications at any time
• Request the deletion of your account data, subject to legal and transactional record-keeping requirements
• Manage your testimonial submissions
• Receive essential booking-related communications even if you opt out of marketing

Changes to Our Policy

Policy revisions will be communicated to clients via email or prominent website notifications. The effective date will be updated at the top of this document. Continued use of our website and services constitutes acceptance of these updated terms.